Frequently Asked Questions
Everything you need to know about your Guns N' Roses official gear.
Is this the official merchandise store?
Yes, this is the official Guns N' Roses online store. All products featured here are 100% authentic and licensed by the band.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Shipping times vary by destination, but domestic orders usually arrive within 7-10 business days after dispatch.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that certain limited edition items or media may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of the package.
How should I care for my apparel to prevent fading?
To preserve the quality of the screen-printed graphics, we recommend machine washing your shirts inside out in cold water and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.